Author(s) :

Chidapha Sommaneewong, Thaniya Pongsiri.

Volume/Issue :

Abstract :

The purpose of this research is to effectively study Satisfaction with the service of the officials of HIDA in the Graduate School at Suan Sunandha Rajabhat University. Using two forms of questionnaire: 1) paper type 2) An online type was used to collect data from participants. Forty people were trained in the third-generation course and analyzed using ready-made programs. The results revealed that: 1. Information on the personal data of 40 respondents revealed that most respondents were female, 31 representing 77.50 percent, and male, nine people representing 22.50 percent. 2. Satisfaction level data with the service of the officials of HIDA in the Graduate School At Suan Sunandha Rajabhat University, overall satisfaction in all aspects was average. Of (x ̅ = 4.88), which was at a high level. The issues with the highest average level were Politeness, smiling and being cheerful. Manners and manners of service personnel and honesty in performing duties, such as not asking for compensation or accepting bribes, do not wrongfully take advantage, etc. (x ̅ = 5.00) The issue with the lowest average level is that officials know. Ability to provide services, such as answering questions, clarifying doubts, giving advice, and helping solve problems. Accurately and reliably (x ̅ = 4.68)

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